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Help & support

How Receiptful works, and what to do when something doesn’t.

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Guides

Frequently asked

Still stuck?

Send us the details and we’ll take a look. Include the receipt in question if it’s about extraction — it helps a lot.

Privacy

Your receipts belong to you. They’re stored against your workspace and visible only to its members; every request is authorised on the server against your role before any data is returned.

Receipt images are sent to an extraction service to read their contents. Nothing is used to train models, and images are not shared with anyone else.

You can download everything in your workspace as JSON at any time from Settings → Privacy, and you can schedule your account for deletion from the same screen.

Terms

Receiptful helps you record and organise expenses. It is not an accountant: extracted values and tax figures are a starting point, and you are responsible for checking them before filing or claiming.

Use the service lawfully, and only upload documents you have the right to store. Plan entitlements — seats and storage — are enforced per workspace, and either side may end the arrangement at any time.

Help & support · Receiptful